OKEHAMPTON COLLEGE
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Feedback & Complaints


​We value our relationships with our students, and their parents, carers, and guardians, and place the local community we proudly serve at the heart of what we do.  To this end, we very much welcome your feedback.  We are always pleased and appreciative to learn when our staff have done a great job or gone above expectations, and your comments will be passed on to ensure that their work is recognised.  Moreover, if we get something wrong, we want parents, carers and guardians to let us know so that we can endeavour to put it right.

We define ‘complaint’ as 'any matter about which a parent, carer or guardian of a student is unhappy and seeks action by the school.'  We make every effort to deal with concerns informally and at an early stage, in the spirit of partnership, and to ensure that concerns and complaints are resolved in a timely manner and in line with the procedures set out in Dartmoor Multi Academy Trust's Complaints Policy.  
 
If you have any feedback, concerns or complaint, please do let us know and raise them directly with us, by contacting relevant members of staff either in person, using the general enquiries form, or directly via telephone or email.   In the first instance, this would normally be your child's tutor, or for subject specific matters, your child’s subject teacher.  If you are contacting us with a concern or complaint, and feel it is unresolved after such initial contact, you may subsequently wish to contact Faculty or Year Team leads, followed by Curriculum Directors and Associate Principals.  You will receive a reply within ten working days.

You can access our Trust's Complaints policy and procedure here.  If you feel your concern or complaint remains unresolved after the College has responded, you may wish to contact our Trust team on 01409 259613, or otherwise complete ​this online form.

​​

Contact Us
Okehampton College
Mill Road
Okehampton
EX20 1PW

t: ​01837 650910
e: admin@okehamptoncollege.devon.sch.uk
Staff
Principal
Andrew Sweeney

​SENDCo
Karen Moore
​
​Designated Safeguarding Lead
Marc Cooper
​
Chair Local Stakeholders Board
Martin Strube​
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​© Okehampton College 2021 | All Rights Reserved | Privacy Notice
  • Home
  • About Us
    • Our mission, vision and values
    • The Oke 8 Habits
    • Equality & Diversity
    • Testimonials
    • Results
    • Ofsted
    • Prospectus
    • Meet the Staff
    • Wonderwall
    • Dartmoor Multi Academy Trust
    • Local Stakeholder Board
    • Feeder Primary Schools
    • Policies
    • Admissions
    • Climate Champions
  • Parents
    • Website translation
    • Consultation Results
    • Term Dates >
      • Term Dates
    • The School Day
    • College Floor Plan
    • Uniform
    • School Dining
    • Attendance >
      • Attendance Expectations
      • Reporting Absence
    • Letters Home
    • Other Useful Information >
      • General
      • Year 7 Information
      • Year 8 Information
      • Free School Meals
      • Arbor App and Parent Portal
      • Class Charts
      • School Gateway
    • Parents' Evenings
    • Year 6 Transition Information
    • Behaviour
    • PTFA
    • Pupil Premium >
      • Covid Catch Up Premium
    • SEND Faculty
  • Students
    • Code of Conduct
    • College Library
    • Email Office 365
    • Extra-Curricular Activities
    • The CORE Leaders
    • School Council
    • Student Resource Guides
    • Student Wellbeing
  • Curriculum
    • ● Vision
    • ● Curriculum Maps
    • ● Qualifications and Awards
    • English, Literature & Languages >
      • English
      • KS4 English Language
      • KS4 English Literature
      • Media Studies
      • Modern Foreign Languages
    • Maths, Computing & Economics >
      • Mathematics
      • Statistics
      • Computing & ICT
      • Business & Economics
    • Science & Technology >
      • Science >
        • A-Level Biology
        • A-Level Chemistry
        • A-Level Physics
        • BTEC Applied Science
      • Technology (KS3 & KS4) >
        • A-Level Product Design
        • A-Level Food Science
      • Health & Social Care
    • Sport & Expressive Arts >
      • Physical Education
      • Art >
        • A-Level Art
      • Drama >
        • A-Level Drama
      • Music
    • Humanities & Social Sciences >
      • Beliefs and Values
      • Geography
      • History
      • PSHE
      • A-Level Geography
      • A-Level History
      • A-Level Psychology
      • A-Level Sociology
      • A-Level Philosophy
    • ● Curriculum Enrichment >
      • Extra Curricular Programme
      • Extended Learning Days
      • Music & Performing Arts
      • Enrichment Week
      • Home Learning Support
    • ● The Summer Classroom
    • ● KS3-KS4 Curriculum Choices
    • Exam Information >
      • Summer External exams - information for students
      • Core Subjects >
        • English
        • Mathematics
        • Science
        • Beliefs and Values
      • Options Subjects >
        • Art and Design
        • Business
        • Catering
        • Computer Science
        • Drama
        • Design and Technology
        • Engineering
        • Food preparation and nutrition
        • French
        • Geography
        • Health and Social Care
        • History
        • iMedia
        • Media Studies
        • Music
        • Sport
    • ● Careers and Higher Education >
      • Career Opportunities
      • Careers - Provider access
      • Virtual Work Experience
    • SEND and Wellbeing
  • Post-16
    • Post-16 at the College
    • Post-16 Prospectus
    • Post-16 Courses and Tasters >
      • English, Literature & Languages >
        • English Language
        • English Literature
        • Media
        • French
      • Maths, Computing & Economics >
        • Mathematics
        • Further Mathematics
        • Computer Science
        • ICT
        • Economics
        • Business
      • Science & Technology >
        • Biology
        • Chemistry
        • Physics
        • BTEC Applied Science
        • Food Science
        • Product Design
      • Sport & Expressive Arts >
        • Art & Design
        • Art (Textiles)
        • Art (Photography)
        • Drama
        • Music
        • BTEC Sport
      • Humanities & Social Sciences >
        • Geography
        • History
        • Philosophy
        • Psychology
        • Sociology
    • Post-16 Bursary
    • Post-16 Career Development Hub
    • Post-16 Transport
    • Post-16 Work Experience
    • Applying to Post-16
    • Applying to University
  • Safeguarding
    • Our Safeguarding
    • Support For Students & Families
    • Specific Advice >
      • Equality & Diversity
      • Healthy & Respectful Relationships
      • Online Safety
      • Peer on Peer Abuse
      • Sexual Violence & Harrassment
    • Young Carers
  • News
    • News items
    • Newsletters
    • In the Media
  • Contact
    • Contact Us
    • Who to Contact
    • Worried about a child?
    • How to Find Us
    • Feedback & Complaints
    • Job Vacancies
  • Options Subjects